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FREQUENTLY ASKED QUESTIONS

Looking for answers? You’ve come to the right place.

COMPANY

Q: What is Optimal Designer?

Optimal Designer is a pioneer in education and career transformation, specializing in today’s most in-demand design skills. We provide dynamic training to a community of professionals pursuing careers they love.

Visit our About page to learn more.

PRESS

Q: I’m writing an article and want to learn more about Optimal Designer. Who do I contact?

All members of the press should contact our press office at press@optimaldesigner.com.

CONTENT

Our content is designed for curious, motivated individuals looking to advance their career paths — or embark on new ones. People from all types of professional backgrounds and experience levels join Optimal Designer’s community to learn from industry leaders and innovators in design.

We’ve put together a list of some common questions about our content. If you still have more, please don’t hesitate to reach out — we’re happy to help.

Q: What payment methods do you accept?

Currently, we accept PayPal. You can sign up for a subscription here.

Q: I’m an absolute beginner with zero experience or knowledge in the subject matter you teach (e.g., Digital Design, UX Design). Is your content still for me?

Much of our premium content is geared toward beginners and no prior knowledge of a subject is required. Additionally, this content often features pre-work assignments to get you up to speed with essential concepts and tools. Inevitably, our content attracts individuals with a wide variety of backgrounds and expertise, so we make sure to have additional help available as needed to provide personalized feedback and support.

Q: How much time do I need to dedicate to the content to be successful?

The short answer is that you can be successful at any pace.

However, it varies specifically by the subject matter and by the person, but, as a part-time learner, be prepared to work hard to review content material and complete project assignments if you want to maximize your potential as a Design Professional.

Either way, our content designed to be comprehensive and challenging, but, most of all, incredibly rewarding!

Q: What if I really want to take access Optimal Designer premium content but just can’t afford it?

Good news: We’ve got a scholarship option.  Technically, we give away a scholarship of every subscription we sell.  

Simply answer the following questions:

1 – Give us an overview of the challenges that you are facing that might qualify you for a scholarship with Optimal Designer.

2 – Why are you excited about Optimal Designer?

Click here to apply for the scholarship.

Q: Is Optimal Designer an officially accredited academic institution?

While we strive to provide a top-notch experience for you with excellent content and a talented, involved community, Optimal Designer is not accredited by a U.S. Department of Education-recognized accrediting body. This means that federal student loan aid cannot be used in conjunction with our content.

Q: What are your cancellation and refund policies?

We have a 100% Satisfaction Guarantee and you can cancel your subscription at any time for a refund for the current billing cycle.

Have a question that wasn’t answered on this page? Email us hello@optimaldesigner.com.